Privacy Policy
Last updated:
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Property and unit information
- Tenant and lease information
- Financial and transaction data
- Documents and files uploaded to the system
- Communication data within the platform
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address security incidents
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Regular backups and disaster recovery procedures
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
- Withdraw consent
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@snowflake2.com
- Address: Your Company Address